Mira Janssen is a pen name. German law (§ 5 DDG) requires the real name and a postal address at which the provider can actually be served — a pen name alone is not sufficient and is one of the most reliably warned-about omissions there is.
Email: info@mirajanssen.com
Or use the contact form, which reaches the same
address.
§ 5 DDG asks for a second means of fast, direct contact alongside the email address. A contact form is generally accepted for this, provided enquiries are actually answered quickly — the safe, uncontested alternative is a telephone number.
Tim-Ralf Heise, address as above.
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
The EU online dispute resolution platform was shut down on 20 July 2025. Linking to it would now be misleading, so there is deliberately no such link here.
Deutsche Fassung — maßgeblich
E-Mail: info@mirajanssen.com
Zweiter Weg zur schnellen Kontaktaufnahme: das Kontaktformular unter mirajanssen.com/legal/contact.html
Wir sind nicht verpflichtet und nicht bereit, an Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle teilzunehmen (§ 36 VSBG).